January 27, 2025
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How to record WhatsApp video call

Julie Abecassis
Customer success manager

Discover folk - the CRM for people-powered businesses

WhatsApp video calls are a great way to stay connected whether for personal catch-ups or professional meetings. While WhatsApp itself doesn’t offer a built-in recording feature, there are reliable and straightforward methods to record these calls. But there are legal and ethical considerations to take into account. 

In this blog post, we’ll go through:

  • The most effective ways to record WhatsApp video calls on iPhone and Android,
  • Legal considerations you should be aware of, 
  • Troubleshooting tips.

Can you record WhatsApp video calls directly?

At the time of writing, WhatsApp doesn’t provide a built-in feature for recording calls. But most phones have a native screen recording function that can help. You can also use a third-party app. 

Don’t forget to ask for permission before recording

Before you actually hit record, don’t forget the legal and ethical considerations including the following:

  • Get consent: Always inform participants in the call that the call is being recorded. Ensure that they’re aware of what’s being recorded. 
  • Privacy matters: Avoid sharing the recordings without their permission. 

How to record WhatsApp video calls on iPhone

Recording on Android

Using Built-in Screen Recorder (Android 10+):

  1. Swipe down from the top of the screen to access the quick settings menu.
  2. Tap the Screen Recorder icon. If it’s not visible, add it by editing the quick settings.
  3. Start the recording before initiating the WhatsApp video call.
  4. Ensure the “Record Audio” option is enabled to capture sound.
  5. Stop the recording once the call ends; the file will be saved in the gallery.

Recording on iPhone

Using iOS Built-in Screen Recording (iOS 11+):

  1. Go to Settings > Control Center > Customize Controls and add the Screen Recording feature.
  2. Access the Control Center and tap the screen recording icon.
  3. Enable the microphone for audio by holding down the icon and selecting “Microphone On.”
  4. Start the recording before joining the WhatsApp video call.
  5. Stop the recording by tapping the red bar at the top of the screen or returning to the Control Center.
  6. The recording will be saved in the Photos app.

3 Common issues when recording WhatsApp videos

1. If you’re experiencing poor audio or video quality:

  • Check your device’s microphone and camera settings.
  • Ensure a stable internet connection during the call.

2. If your screen recorder is not working:

  • Restart your device and try again.
  • Check for software updates or compatibility issues with third-party apps.
  • Check your permissions setting. 

3. If you have storage limitations:

  • Don’t forget to free up storage space on your device before recording.
  • Use external storage or cloud services if needed.

Conclusion

Recording WhatsApp video calls can be done effectively using built-in device features or secure third-party tools. Whether for personal or professional documentation, following legal and ethical practices ensures a smooth and reliable recording experience.

Frequently Asked Questions

Can you record WhatsApp video calls without using third-party apps? 

Yes, most modern smartphones offer built-in screen recording features.

Why can’t I hear audio in my recorded WhatsApp video call? 

Ensure the microphone is enabled in the screen recorder settings.

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