Capsule CRM vs Breakcold

Capsule CRM and Breakcold are two CRM solutions offering distinct approaches to managing customer relationships. Capsule CRM is a straightforward platform designed for organizing contacts, tracking sales pipelines, and managing tasks, making it suitable for businesses looking for simplicity and structure. Breakcold, by contrast, focuses on combining CRM functionalities with social selling tools, enabling users to manage outreach while staying connected with leads across social platforms. This comparison will break down their key features, helping you determine which aligns best with your business’s sales and engagement strategies. We'll also introduce folk, a popular alternative.

What is Capsule CRM?

Capsule CRM is a user-friendly customer relationship management platform designed for small and medium-sized businesses. It offers a clean, intuitive interface that helps users manage customer relationships, track sales pipelines, and organize tasks and communications efficiently.

Key features of Capsule CRM

• Simple contact management: Capsule provides an intuitive way to organize and manage contacts, helping businesses keep track of customer information and interactions effortlessly.
• Sales pipeline tracking: It allows you to easily manage sales opportunities and monitor deals at each stage of the pipeline, providing clear visibility into the sales process.
• Task management: Capsule includes task management features to help you stay on top of follow-ups, deadlines, and important to-dos.
• Customizable reports: Generate and customize reports to gain insights into sales performance, customer activity, and team productivity.
• Integrations: Capsule integrates seamlessly with a variety of tools like Google Workspace, Xero, Mailchimp, and more, to enhance workflow and productivity.
  

What is Breakcold?

Breakcold CRM is a modern sales tool with a strong focus on social selling. It combines traditional CRM features like email campaigns and sales pipeline management with specific capabilities designed to enhance engagement with prospects.

Key features of Breakcold

• Social media integration: Breakcold integrates seamlessly with platforms like LinkedIn and Twitter, enabling users to interact with prospects without switching tabs.
• Curated feeds: You can create personalized feeds of B2B contacts, helping sales teams stay engaged with leads by following their updates across various channels​.
• Unified email inbox: Centralizes all email conversations from different domains, streamlining communication with prospects and improving organization.
• Sales pipeline management: A visual pipeline allows you to manage and track deals through different stages, enhancing the overall sales process.

Capsule CRM vs. Breakcold: Feature Comparison

Let's break down the key features of two CRM software solutions and take a closer look at their sales automation, email marketing tools, and contact management.

1. Sales pipeline management

Both platforms offer intuitive interfaces, but Capsule CRM's multiple view options might appeal to users who prefer a more customizable approach, while Breakcold's straightforward visual layout could be ideal for teams seeking simplicity and clarity in their sales tracking process.

Capsule CRM's pipeline management feature offers a user-friendly approach to tracking sales opportunities through various stages. You can view the sales pipeline as a list, kanban, or dashboard. This flexibility allows users to choose the view that best suits their workflow, making it easier to manage and prioritize tasks efficiently. On the other hand, Breakcold’s pipeline management feature provides a visual representation of the sales process, allowing users to track deals through different stages. This helps teams stay organized, monitor the progress of their sales efforts, and identify bottlenecks in the pipeline.

2. Ease of use

Capsule CRM offers a clean and intuitive interface, making it easy for users to navigate and manage contacts efficiently. Breakcold, on the other hand, maintains a straightforward design that simplifies the process of setting up and executing outreach campaigns, though some users find its learning curve slightly steeper.

3. Contact enrichment

Capsule CRM's contact enrichment feature automatically enhances contact and company records by pulling in relevant data, such as job titles, email addresses, LinkedIn profiles, and company information. However, it is only available on specific premium plans.

4. Outreach

Capsule CRM's outreach solution focuses on simplifying email marketing and automating follow-ups through integration with its email tool, Transpond. This allows users to schedule and automate email campaigns to streamline outreach efforts. Breakcold's outreach feature allows users to run automated cold outreach campaigns across multiple channels, including email and LinkedIn, enhancing engagement with prospects.

5. Automation

Capsule CRM offers automation features that help streamline sales and customer relationship processes, including automating repetitive tasks like follow-ups and data updates. Breakcold offers automation features that streamline manual data entry and cold outreach, allowing users to set up automated email sequences and multichannel campaigns.

6. Integration

Capsule CRM integrates with a variety of popular third-party applications, including productivity tools like Google Workspace and Microsoft 365 for email and calendar synchronization. It also connects with accounting software such as Xero.

7. Artificial Intelligence

Capsule CRM has limited AI integrations compared to more advanced platforms, focusing primarily on enhancing efficiency through basic automation. However, it supports integrations with third-party tools that offer AI functionalities. Breakcold does not appear to have an AI integration.

Price and plans comparison

Let's take a closer look at the price and plans of both Capsule CRM and Breakcold.

Capsule CRM prices

Capsule offers an annual subscription plan as follows.

• Starter plan: Starts from $18 per user, per month.
• Growth plan: Starts from $36 per user, per month.
• Advanced plan: Starts from $54 per user, per month.
• Ultimate plan: Starts from $72 per user, per month.

Breakcold prices

Breakcold offers an annual subscription plan as follows.

• CRM Essentials: $29/seat/month.
• CRM Pro: $59/seat/month.

Introducing folk CRM: the best alternative to Capsule CRM and Breakcold

Looking for an affordable alternative? We recommend folk. There is a reason why folk is a multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system.

Key features

• Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
• Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
• Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
• Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
• Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.
• Notes and reminders: Attach notes directly to a contact's profile and access them on the go. And assign reminders so you know exactly when to follow-up, even if it is six months down the line.

Price and plans

folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Premium: $40 per user, per month.
• Custom: Starts from $80 per user, per month.

Capsule CRM vs. Breakcold: What's the verdict?

In the comparison of Capsule CRM and Breakcold, both platforms offer unique features tailored to different business needs. Capsule CRM stands out for its user-friendly interface and comprehensive sales pipeline management, while Breakcold excels in social media integration and outreach capabilities. However, for companies seeking a more personalized approach to relationship management, folk provides a flexible alternative by blending ease of use with customization, making it an excellent choice for those looking to enhance their CRM strategy. Try folk today, free.