Zoho vs Streak

When choosing the right CRM for your business, Zoho and Streak are two options that cater to different needs and workflows. Zoho CRM is a full-featured platform that offers a wide range of tools for managing sales, marketing, and customer support, making it suitable for businesses of all sizes. Streak, on the other hand, is a Gmail-based CRM designed for simplicity and convenience, allowing users to manage contacts, pipelines, and communications directly from their inbox. In this blog, we’ll compare Zoho and Streak to help you decide which CRM best fits your business needs and preferred workflow, and introduce folk as a compelling alternative to help you find the best fit for your organization.

What is Zoho?

Zoho is a CRM system with a strong sales focus. It has journey orchestration, sales process management, and workflow automation features. There's also something for marketing teams, including event management and customer segmentation.

Key features of Zoho

• Sales automation: Automates sales tasks like lead management, deal tracking, and follow-up actions.
• Customizable dashboards and reports: Allows users to create and customize dashboards and reports for in-depth analytics.
• Multi-channel communication: Integrates with email, phone, social media, and live chat to manage customer interactions.
• Lead and contact management: Manages customer information, tracks interactions, and segments contacts for targeted campaigns.
• Workflow automation: Automates routine tasks and processes to improve efficiency and reduce manual effort.
• AI-powered sales assistant (Zia): Provides predictive analytics, task automation, and intelligent suggestions to enhance sales performance.

What is Streak?

Streak is a customer relationship management (CRM) tool that integrates directly with Gmail, allowing users to manage their sales pipeline and customer interactions from within their email inbox. Designed to simplify CRM tasks, Streak offers features such as email tracking, mail merge, task management, and pipeline visualization, all seamlessly embedded in Gmail’s interface.

Key features of Streak

• Gmail interface: Streak operates entirely within Gmail, making it easy to manage your CRM without leaving your inbox.
• Shared pipelines: Collaborate with your team by sharing pipelines, allowing everyone to track and manage deals, projects, or tasks in real-time.
• Email tracking and snippets: Get notifications when your emails are opened and use pre-written snippets to streamline communication and save time.
• Contacts: Streak helps organize and manage contact information directly within Gmail, making it easy to stay connected with clients.
• Google Workspace integrations: Seamlessly integrates with Google Workspace tools like Calendar and Drive for enhanced productivity and collaboration.

Zoho vs. Streak: Feature Comparison

Let's break down the key features of two CRM software solutions and take a closer look at their sales automation, email marketing tools, and contact management.

1. Sales pipeline management

Zoho CRM offers a robust pipeline management feature that provides a visual overview of the sales process. It allows users to track deals at various stages and manage the flow of opportunities effectively. This feature is designed to help sales teams prioritize tasks and close deals faster. On the other hand, Streak CRM integrates seamlessly with Gmail, enabling users to manage sales processes directly from their inbox. Streak's pipeline management uses a visual layout similar to a spreadsheet, making it intuitive for users familiar with such interfaces. The integration with Gmail offers a unique advantage, as it allows users to track, organize, and automate their sales processes without leaving their email platform. Both CRMs offer automation features, but the choice between them may depend on your preferred working environment—whether you desire a standalone CRM solution like Zoho or a Gmail-centric approach like Streak.

2. Ease of use

Zoho CRM offers a user-friendly interface with customizable modules and dashboards, making it easy for businesses to tailor the platform to their needs. Streak, integrated directly into Gmail, provides a seamless experience for users familiar with Google's ecosystem, simplifying CRM tasks with minimal learning curve.

3. Contact enrichment

Zoho CRM's contact enrichment, powered by AI assistant Zia, automatically updates records using online data, filling in missing details like email addresses, phone numbers, and social media profiles. This feature ensures that contact information is always current and comprehensive, enhancing customer relationship management. Streak works with a third party integration to automate the process of enriching contact information.

4. Outreach

Zoho CRM supports multichannel outreach, enabling connections through email, social media, and more, with automated workflows and AI-driven sentiment analysis for prioritizing responses. Streak focuses on email communication within Gmail, offering personalized mass emails, email tracking, and automated follow-up sequences to streamline customer engagement.

5. Automation

Zoho CRM provides robust automation features, including workflow automation, Blueprint, Macros, and Zia AI for predictive automation. These tools streamline tasks and suggest actions based on data patterns. Streak automates tasks like email tracking and pipeline updates within Gmail, triggering actions based on pipeline changes.

6. Integration

Zoho integrates with numerous third-party applications, including Google Workspace, Microsoft Office, and QuickBooks, enhancing its functionality. Streak offers deep integration with Google Workspace, including Gmail, Google Drive, and Google Calendar, and connects with tools like Zapier for broader application access.

7. Artificial Intelligence

Zoho CRM's AI, Zia, automates tasks like data entry and lead prediction, offering predictive analytics and workflow recommendations. Streak's AI helps you find insights from your database quickly.

Price and plans comparison

Let's take a closer look at the price and plans of both Zoho and Streak.

Zoho prices

Zoho offers a free plan limited to three users suitable for small businesses. After that, an annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Professional: $35 per user, per month.
• Enterprise: $50 per user, per month.

Streak prices

Streak offers an annual subscription plan as follows.

• Pro: Starts from $49 per user, per month.
• Pro +: Starts from $69 per user, per month.
• Enterprise: Starts from $129 per user, per month.

Introducing folk CRM: the best alternative to Zoho and Streak

Looking for an affordable alternative? We recommend folk. There is a reason why folk is a multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system.

‍

Key features

• Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
• Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
• Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
• Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
• Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.
• Notes and reminders: Create and attach notes to relevant leads, and assign reminders to yourself or to colleagues so you can follow-up seamlessly all in one place.

Price and plans

folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Premium: $40 per user, per month.
• Custom: Starts from $80 per user, per month.

Zoho vs. Streak: What's the verdict?

Both Zoho and Streak offer robust CRM solutions tailored to different needs. Zoho excels with its comprehensive features and scalability, ideal for businesses seeking extensive customization and integration. Streak, on the other hand, is perfect for those who prefer managing CRM directly within Gmail, offering simplicity and seamless email integration. However, for companies needing a more personalized approach to relationship management, folk provides a flexible alternative to these traditional CRM options, blending ease of use with customization. Try folk today, free