Discover folk - the CRM for people-powered businesses
Choosing the right CRM platform is important for any business looking to optimize its operations and customer relationships. HubSpot and Monday CRM are two popular solutions, each offering distinct advantages tailored to varying business needs. HubSpot is renowned for its comprehensive suite of tools that integrate sales, marketing, and customer service, while Monday CRM is celebrated for its intuitive interface and customizable workflows. In this blog post, we'll explore a detailed comparison of these platforms, examining their key features, pricing, and overall benefits to help you determine which CRM aligns best with your goals. We'll also explore folk which is another popular alternative.
What is HubSpot?
HubSpot CRM is a user-friendly, scalable platform offering integrated tools for managing sales, marketing, customer service, and operations efficiently.
Key features of HubSpot
- Marketing hub: Includes email marketing, ad tracking, landing pages, and lead generation tools.
- Sales hub: Provides deal tracking, pipeline management, sales automation, and reporting.
- Service hub: Offers customer service tools like ticketing, live chat, and knowledge bases.
- Operations hub: Syncs and automates business processes across different systems.
- Lead scoring: Prioritize leads with predictive scoring to improve sales efficiency.
What is Monday CRM?
Monday CRM is a sales focussed customer relationship management platform built by the team behind Monday.com, designed to help sales teams manage contacts, sales pipelines, and workflows.
Key features of Monday CRM
- Contact management: Provides a central place to store and organize contact details, track communications, and maintain records of interactions with clients and leads.
- Deal management: Allows users to track the progress of deals across stages, helping teams monitor the sales pipeline and update deal statuses as they progress.
- Task management: Users can create tasks related to deals or contacts, assign them to team members, and track their completion to ensure follow-up actions are taken.
- Lead tracking: Features tools for capturing and managing leads, assigning them to team members, and tracking their progress through different stages of the sales funnel.
- Pipeline customization: Enables users to customize their sales pipelines to align with specific business processes, allowing different stages and workflows based on deal progression.
HubSpot vs. Monday CRM: Feature Comparison
Let's break down the key features of two CRM software solutions and take a closer look at their sales automation, email marketing tools, and contact management.
1. Sales pipeline management
HubSpot's pipeline management feature provides a visual overview of deals, allowing users to track the progress of sales opportunities, customize stages, and automate tasks for a more efficient sales process. It offers detailed insights into each deal's status, helping teams prioritize actions and focus on closing deals faster. The intuitive interface makes it easy to adjust stages and integrate with other HubSpot tools for seamless workflow automation.
Monday CRM’s pipeline feature allows users to track the progress of deals and opportunities through customizable stages. The pipeline can be configured to match specific sales processes, with stages representing different phases of a deal. This flexibility ensures that sales teams can tailor the CRM to fit their unique workflows, enhancing productivity and alignment with organizational goals. Monday CRM also emphasizes collaboration, allowing team members to easily share updates and communicate within the platform, fostering a more cohesive sales strategy.
2. Ease of use
HubSpot offers a user-friendly interface with intuitive navigation, making it accessible for users of all experience levels. Monday CRM, while also user-friendly, may require a learning curve for those unfamiliar with sales.
3. Contact enrichment
HubSpot's Breeze Intelligence feature enhances contact enrichment by automatically populating known information, streamlining data collection and reducing form length. This feature simplifies the process of maintaining up-to-date contact records. Monday CRM currently has a data enrichment app in beta mode.
4. Outreach
HubSpot provides a robust email marketing tool with drag-and-drop capabilities for building campaigns, A/B testing, and personalizing emails. Monday CRM allows you to do outreach campaigns, and has a template library and AI assisted support.
5. Automation
HubSpot excels in automation, offering comprehensive capabilities for automating marketing, sales, and customer service tasks. Monday CRM provides basic automation for task management but lacks the depth and scope of HubSpot's advanced features.
6. Integration
HubSpot's App Marketplace boasts over 1,500 integrations, allowing seamless connectivity with a wide array of tools, enhancing its CRM platform's functionality and adaptability. Some applications may require a third party to install, and incur an additional cost. Monday CRM also provides access to basic third party applications to help their users create a smoother workflow.
7. Artificial Intelligence
HubSpot integrates AI to optimize tasks like data entry, lead scoring, and email personalization, offering insights for sales forecasting and customer service enhancement. Monday CRM has an AI based email generator that helps you compose sales emails.
Price and plans comparison
Let's take a closer look at the price and plans of both HubSpot and Monday CRM.
HubSpot prices
Prices and plans on the CRM suite for an annual subscription are as follows.
- Starter: $20 per user, per month.
- Professional: $100 per user, per month.
- Enterprise: $150 per user, per month.
Monday CRM prices
Monday CRM offers both a monthly and annual subscription plan. All their plans depend on the size of your team and starts with a 3 seat option.
- Basic: Starts from $12 per seat, per month.
- Standard: Starts from $17 per seat, per month.
- Pro: Starts from $28 per seat, per month.
- Enterprise: Undisclosed.
Introducing folk CRM: the best alternative to HubSpot and Monday CRM
Looking for an affordable alternative? We recommend folk. A multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system.
Key features
- Contact management: Bring all your contacts into one place seamlessly, from social media platforms such as LinkedIn, Instagram and X to multiple inboxes including Gmail and Outlook.
- Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
- Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
- Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
- Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
- Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.
- Notes and reminders: Attach notes directly to a contact's profile in folk, and access them on the go. And assign reminders so you know exactly when to follow-up.
Price and plans
folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.
- Standard: $20 per user, per month.
- Premium: $40 per user, per month.
- Custom: Starts from $80 per user, per month.
HubSpot vs. Monday CRM: What's the verdict?
It's clear that both HubSpot and Monday CRM offer robust features tailored to different business needs. HubSpot excels with its comprehensive suite of marketing, sales, and service tools, making it ideal for businesses seeking an integrated approach. On the other hand, Monday CRM stands out with its intuitive interface and customization options, perfect for teams focusing on sales processes. However, for companies that need a more personalized approach to relationship management, folk provides a flexible alternative to these traditional CRM options, blending ease of use with customization. Try folk today, free
Discover folk - the CRM for people-powered businesses