HubSpot vs ClickUp

When it comes to choosing a CRM, HubSpot and ClickUp are two popular options. HubSpot is known for its comprehensive suite of tools that integrate marketing, sales, and customer service, making it a powerhouse for growing businesses. On the other hand, ClickUp, traditionally known for task management, has expanded its capabilities to include CRM functionalities, appealing to teams seeking a versatile solution. In this blog post, we will explore the strengths and differences of these platforms. We'll also introduce folk an easy to use plug and play CRM system that's become a firm favourite in the market.

What is HubSpot?

HubSpot CRM is a user-friendly, scalable platform offering integrated tools for managing sales, marketing, customer service, and operations efficiently.

Key features of HubSpot

• Marketing hub: Includes email marketing, ad tracking, landing pages, and lead generation tools.
• Sales hub: Provides deal tracking, pipeline management, sales automation, and reporting.
• Service hub: Offers customer service tools like ticketing, live chat, and knowledge bases.
• Operations hub: Syncs and automates business processes across different systems.
• Lead scoring: Prioritize leads with predictive scoring to improve sales efficiency.

What is ClickUp?

ClickUp is a project management and productivity platform designed to help teams and individuals organize tasks, track progress, and collaborate in one workspace. Although it is primarily a project management tool, ClickUp includes some CRM elements.

Key features of ClickUp

• Task management: ClickUp allows users to create, assign, and track tasks with custom statuses, providing flexibility in managing work processes across different projects.
• Custom views: The platform offers multiple views like lists, boards, calendars, and Gantt charts, enabling users to visualize tasks and workflows in a format that suits their preferences.
• Goal tracking: Users can set, track, and manage goals within ClickUp, aligning tasks and projects with broader objectives.
• Time tracking: ClickUp includes a built-in time tracking feature to log time spent on tasks, allowing users to monitor productivity or billable hours.
• Workflow automation: Automation in ClickUp enables users to reduce manual tasks by setting up rules that trigger actions, such as status updates or notifications, based on predefined conditions.
• Custom fields: The platform allows users to add custom fields to tasks, enabling them to track specific data points or categorize tasks according to their needs.

HubSpot vs. ClickUp: Feature Comparison

When comparing CRM solutions like HubSpot and ClickUp, it's essential to evaluate their core functionalities, including sales automation, email marketing tools, and contact management. Here's a breakdown of their key features:

1. Sales pipeline management

HubSpot's pipeline management feature offers a comprehensive visual overview of deals, enabling users to track the progress of sales opportunities effectively. It allows for customization of stages and automation of tasks, streamlining the sales process for greater efficiency.  
ClickUp does not have a dedicated pipeline management feature specifically designed for sales or CRM purposes. However, users can create customizable pipelines using task lists, boards, and custom statuses, providing flexibility to adapt the platform to their sales processes. While ClickUp offers a more general task management approach, HubSpot's dedicated CRM tools provide a more robust solution for businesses focusing on sales pipeline management.

2. Ease of use

As a CRM, HubSpot offers an intuitive interface with a focus on user-friendly navigation, making it easy for teams to adopt and use effectively. As a task management tool ClickUp, while versatile, can have a steeper learning curve due to its extensive customization options, which might require more time to master.

3. Contact enrichment

HubSpot's Breeze Intelligence feature streamlines data collection by automatically populating known information, enhancing contact enrichment through form shortening. This feature simplifies the process of maintaining up-to-date contact records, ensuring that teams have access to accurate and comprehensive data.

4. Outreach

HubSpot's email marketing tool allows users to build campaigns using a drag-and-drop method, with features like A/B testing and email personalization. ClickUp lacks a dedicated outreach feature but allows users to manage outreach tasks through custom workflows, requiring manual setup.

5. Automation

HubSpot provides robust automation capabilities for marketing, sales, and customer service processes, such as lead nurturing and email campaigns. In contrast, ClickUp's general-purpose automation requires additional customization to meet specific CRM needs, lacking tailored CRM functions like contact segmentation.

6. Integration

HubSpot's App Marketplace offers over 1,500 integrations, allowing seamless connectivity with a wide range of tools, enhancing its CRM platform's functionality and adaptability to various business needs. ClickUp provides integrations with various third-party tools, such as Google Workspace, Slack, Zoom, and Dropbox, to enhance workflow efficiency and collaboration within the platform.

7. Artificial Intelligence

HubSpot integrates AI to optimize sales and marketing by automating tasks like data entry and lead scoring. Its AI tools provide insights for sales forecasting and content recommendations. ClickUp's AI, in the form of 'Chat', helps manage tasks and knowledge, offering a newer approach to AI integration.

Price and plans comparison

Let's take a closer look at the price and plans of both HubSpot and ClickUp.

HubSpot prices

Prices and plans on the CRM suite for an annual subscription are as follows.

• Starter: $20 per user, per month.
• Professional: $100 per user, per month.
• Enterprise: $150 per user, per month.

ClickUp prices

ClickUp offers a free forever plan for personal use. Premium options are available as either a monthly and annual subscription plan. The following is a high level overview of the annual subscription plans available.

• Unlimited: $7/user/month.
• Business: $12/user/month.
• Enterprise: Undisclosed.

Introducing folk CRM: the best alternative to HubSpot and ClickUp

Looking for an affordable alternative? We recommend folk. A multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system.

Key features

• Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
• Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
• Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
• Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
• Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.
• Notes and reminders: Attach notes directly to a contact's profile in folk, and access them on the go. And assign reminders so you know exactly when to follow-up.

Price and plans

folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Premium: $40 per user, per month.
• Custom: Starts from $80 per user, per month.

HubSpot vs. ClickUp: What's the verdict?

Ultimately, the choice between HubSpot and ClickUp depends on your specific business needs. HubSpot is a robust CRM solution with comprehensive tools for marketing and sales, while ClickUp offers versatile project management features with some CRM capabilities. However, for companies that need a more personalized approach to relationship management, folk provides a flexible alternative to these traditional CRM options, blending ease of use with customization. Try folk today, free