January 22, 2025
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How to find a contact on WhatsApp

Julie Abecassis
Customer success manager

Discover folk - the CRM for people-powered businesses

WhatsApp makes it easy to connect with others, but finding someone on the app might not feel so intuitive. 

In this blog post, we’ll show you how to:

  • Look for a contact in WhatsApp,
  • How to check group chats,
  • Use the ‘invite to WhatsApp’ feature. 

WhatsApp’s Search Functionality

Before we begin, make sure you’re familiar with WhatsApp’s general rule of thumb: it doesn’t allow you to search for others directly on its platform unless you already have their phone number. 

To find someone on WhatsApp, you must:

  • Have their active phone number (used to register their WhatsApp account).
  • Ensure the phone number is saved in your device’s contacts.

If you don’t have their number, there are no official or ethical ways to search for them.

Three ways to find someone on WhatsApp

1. Searching for a contact in WhatsApp

Once you have the number, here’s how to check if they are on WhatsApp:

  1. Save the Number to Your Contacts: Add the person’s phone number to your device’s contacts, including the country code if it’s an international number.
  2. Open WhatsApp:
    • Tap the Chats tab.
    • Tap the New Chat icon (usually a pencil or speech bubble).
  3. Search for the Contact:some text
    • Use the search bar to type their name (as saved in your contacts).
    • If the number is registered with WhatsApp, the contact will appear.

If the contact does not show up, it means they are either not using WhatsApp or their number is not active on the app.

2. Check group chats for their presence

If you’re part of a WhatsApp group with the person you’re trying to find, you can locate them there:

  1. Open the group chat.
  2. Tap the group name at the top.
  3. Scroll through the list of participants to find their name or number.

If their privacy settings allow it, you can tap their name or number to view their profile.

3. Using WhatsApp's ‘Invite to WhatsApp’ feature

If you suspect the person isn’t on WhatsApp but want to confirm:

  1. Go to your device’s contacts.
  2. Check their saved details.
  3. If they’re not using WhatsApp, you may see an Invite to WhatsApp option when trying to message them.

This feature sends an invitation via SMS or another messaging app, allowing them to join WhatsApp if they choose.

Troubleshooting missing contacts

If you can’t find someone who you believe is on WhatsApp, ensure the following:

  1. Contacts Permissions: Check that WhatsApp has access to your phone’s contacts.some text
    1. On Android: Go to Settings > Apps > WhatsApp > Permissions > Contacts and enable it.
    2. On iOS: Go to Settings > Privacy > Contacts > WhatsApp and toggle it on.
  2. Refresh Contacts: On WhatsApp, navigate to the New Chat screen and pull down to refresh the contact list.
  3. Check Privacy Settings: If the person has restricted their profile visibility (e.g., by setting it to “My Contacts”), you may not see them unless they’ve saved your number as well.

Conclusion

Finding someone on WhatsApp requires their phone number and, in some cases, mutual contact visibility. While the app ensures user privacy, following these steps allows you to connect with those who are open to communication. Always respect privacy settings and avoid using unauthorized methods to locate someone.

Frequently Asked Questions about Whatsapp contacts 

Can you find someone on WhatsApp without their number?

No, WhatsApp does not offer username-based or public directories for finding users. The platform prioritizes privacy, meaning you cannot search for someone unless you have their registered phone number. Any third-party tools or apps claiming to offer such services should be avoided, as they are often scams or violate privacy policies.

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