Streak vs Freshsales

Streak and Freshsales are two CRM platforms designed to support businesses in managing customer relationships, each with a unique focus. Streak integrates directly into Gmail, providing a lightweight CRM solution for tracking pipelines and managing contacts within your inbox. Freshsales, by contrast, offers a more comprehensive approach with AI-driven insights, sales automation, and integrated communication tools, catering to teams prioritizing data-driven sales management. In this blog post, we’ll explore their key features to help you decide which CRM suits your needs—or if Folk might offer a more balanced alternative with user-friendly contact management and customization options.

What is Streak?

Streak is a customer relationship management (CRM) tool that integrates directly with Gmail, allowing users to manage their sales pipeline and customer interactions from within their email inbox. Designed to simplify CRM tasks, Streak offers features such as email tracking, mail merge, task management, and pipeline visualization, all seamlessly embedded in Gmail’s interface.

Key features of Streak

• Email tracking: Streak’s email tracking feature allows users to see when and if their emails are opened, providing basic insights into recipient engagement.
• Snippets: The snippets feature enables users to create reusable templates for frequently used email content, which helps to streamline communication.
• Link tracking: Streak's link tracking monitors whether recipients click on links within emails, offering data on engagement with specific content.
• Contacts: Streak's contact management feature organizes and tracks communications with individual contacts, directly within Gmail.
• Google Workspace integration: Streak is integrated with Google Workspace, allowing users to manage emails, tasks, and pipelines within the Gmail interface.
  

What is Freshsales?

Freshsales is a CRM platform by Freshworks designed to help businesses streamline their sales processes with AI-powered tools and automation. It provides features like lead scoring, deal tracking, email and call management, and workflow automation to enhance efficiency and drive conversions. Freshsales also integrates communication and sales in one place, offering tools for personalized outreach and detailed insights to improve sales strategies.

Key features of Freshsales

• AI-powered insights: Freshsales leverages AI to provide recommendations, predict deal outcomes, and offer actionable insights to improve sales strategies.
• Lead scoring: Automatically prioritizes leads based on their engagement and likelihood to convert, helping sales teams focus on high-value opportunities.
• Deal tracking: Provides a visual sales pipeline to track deals through various stages and monitor progress in real time.
• Email and call management: Integrates email and phone communication, allowing users to manage interactions directly from the platform.
• Workflow automation: Automates repetitive tasks like sending follow-up emails or updating deal statuses, reducing manual work and improving efficiency.

Streak vs. Freshsales: Feature Comparison

Let's break down the key features of two CRM software solutions and take a closer look at their sales automation, email marketing tools, and contact management.

1. Sales pipeline management

Streak CRM's pipeline management feature is deeply integrated with Gmail, allowing users to track, organize, and manage sales processes directly from their inbox. The system uses a visual layout, similar to a spreadsheet, with automation features that streamline workflow and enhance productivity. This integration makes Streak ideal for those who live in their email and prefer a seamless experience without switching platforms.
Freshsales offers a robust visual sales pipeline that helps you track deals through various stages in real time. Its drag-and-drop functionality allows for easy movement of deals between stages, providing a clear overview of your progress. Freshsales also incorporates lead scoring and AI insights, which enhance deal management by identifying priorities and predicting outcomes.

2. Ease of use

Streak CRM offers a seamless experience with its integration directly within Gmail, making it intuitive for users familiar with Google's ecosystem. Freshsales, on the other hand, provides a more traditional CRM interface with a user-friendly dashboard, though it may require a learning curve for those new to CRM systems.

3. Contact enrichment

Streak CRM's contact enrichment feature automatically enhances contact records by extracting relevant information from email interactions, populating fields with details like company logos, profile pictures, and social media links. Freshsales also supports contact enrichment, though specific details on its capabilities are less highlighted.

4. Outreach

Streak CRM's outreach solution focuses on email communication within Gmail, allowing users to send personalized mass emails, track opens and replies, and set automated follow-ups. Freshsales offers a broader outreach toolkit, including email, phone, and chat, with features like call tracking and real-time chat, though primarily sales-focused.

5. Automation

Streak CRM automates tasks such as email tracking and follow-ups within Gmail, with actions triggered by pipeline changes. Freshsales provides automation for lead assignment, deal updates, and follow-up emails, supporting complex workflows but requiring setup time and familiarity with the system.

6. Integration

Streak CRM integrates deeply with Google Workspace, including Gmail, Google Drive, and Google Calendar, and connects with tools like Zapier for broader application access. Freshsales also supports integrations, though specific details are not highlighted here.

7. Artificial Intelligence

Streak CRM focuses on essential Gmail features with limited native AI, allowing third-party AI tool integration for enhanced capabilities. Freshsales includes Freddy AI, offering predictive analytics, lead scoring, and actionable insights, though maximizing its effectiveness may require familiarity with AI-driven workflows.

Price and plans comparison

Let's take a closer look at the price and plans of both Streak and Freshsales.

Streak prices

Streak provides a monthly and annual subscription plan.

• Pro: Starts from $49 per user, per month.
• Pro +: Starts from $69 per user, per month.
• Enterprise: Starts from $129 per user, per month.

Freshsales prices

Through Freshworks, Freshsales provides a few price plans including a Freshsales Suite. The following is a basic Freshsales price plan.

• Growth: Starts from $9/user/month.
• Pro: Starts from $39/user/month.
• Enterprise: Starts from $59/user/month.

Introducing folk CRM: the best alternative to Streak and Freshsales

Looking for an affordable alternative? We recommend folk. folk is a multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system. folk can be used by solopreneurs, small to mid-size teams, and large enterprises allowing it to scale with you as your business grows. You can also use folk across sales, marketing, recruitment, and more. Making it one of the most versatile CRMs on the market.

Key features

• Contact management: Bring all your contacts into one place seamlessly, from social media platforms such as LinkedIn, Instagram and X to multiple inboxes including Gmail and Outlook.
• Notes and reminders: Attach notes directly to a contact's profile in folk, and access them on the go. And assign reminders so you know exactly when to follow-up.
• Sales pipeline dashboard: Manage your entire sales cycle and leads with a highly customizable sales pipeline dashboard that can be used in Kanban-board view or listicle.
• Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
• Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
• Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
• Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
• Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.

Price and plans

folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Premium: $40 per user, per month.
• Custom: Starts from $80 per user, per month.

Streak vs. Freshsales: What's the verdict?

Between Streak and Freshsales, it's apparent that both offer robust CRM solutions tailored to different business needs. Streak excels with its seamless Gmail integration, while Freshsales provides a comprehensive suite of sales tools. However, for companies seeking a more personalized and flexible CRM experience, folk emerges as a compelling alternative. With its ease of use, customization options, and affordable pricing, folk blends the best of both worlds, making it an ideal choice for businesses looking to optimize their relationship management. Try folk today, free.