Pipedrive vs Pipeliner CRM

Looking for a CRM? Pipedrive and Pipeliner CRM are two widely used platforms designed to help businesses streamline their sales processes. Pipedrive focuses on simplicity, offering a visually intuitive sales pipeline and automation tools ideal for small to mid-sized teams. Pipeliner CRM, on the other hand, emphasizes visual analytics and customizable dashboards, making it a great option for businesses seeking detailed insights and sales tracking. In this blog post, we’ll compare their features, pricing, and ease of use to help you choose the right fit. We'll also show you why folk CRM might just be the better alternative.

What is Pipedrive?

Pipedrive is a web-based CRM for small businesses, offering lead management, automation, email integration, and customizable pipelines to optimize sales.

Key features of Pipedrive

• Lead and deal management: Centralized tools to manage customer data, interactions, and sales pipelines, helping teams act quickly on opportunities.
• Sales automation: Workflow automation to handle repetitive tasks, such as lead routing, follow-ups, and email sequences, allowing sales teams to focus on closing deals.
• Email integration: Full email sync, templates, and tracking features, enabling users to manage all communications directly from the CRM.
• Advanced reporting and analytics: Real-time data analytics and custom reporting tools to track sales performance, forecast revenue, and gain actionable insights.
• Customization and security: Options to customize pipelines, fields, and user permissions, with robust security measures to protect data.
  

What is Pipeliner CRM?

Pipeliner is an AI-powered sales CRM designed for small, mid-sized, and enterprise organizations, focusing on simplicity and scalability. It offers a visual approach to sales management, allowing teams to track pipelines, forecast outcomes, and automate workflows.

Key features of Pipeliner CRM

• Sales force automation: Automates routine sales tasks, helping teams focus on selling while ensuring consistency across workflows.
• Key account management: Provides tools to manage and track relationships with high-value clients, ensuring personalized attention and strategy.
• Communications and activities tracking: Logs and organizes all interactions, calls, and emails, providing a centralized view of customer communication.
• Reporting engine: Offers customizable reports and dashboards to deliver insights into sales performance and team productivity.
• Process and workflow automation: Automates repetitive workflows, such as task assignments and approvals, to improve efficiency and reduce manual effort.

Pipedrive vs. Pipeliner CRM: Feature Comparison

Let's break down the key features of Pipedrive and Pipeliner CRM and take a closer look at their sales automation, user experience, integrations and more.

1. Sales Pipeline Management

Both platforms offer distinct advantages, with Pipedrive excelling in simplicity and ease of use, while Pipeliner CRM shines in providing a more detailed and customizable sales tracking experience. Pipedrive offers a user-friendly Kanban-board interface that aligns closely with traditional sales pipeline management processes. Its simplicity and intuitive design make it easy for sales teams to visualize and manage their sales activities effectively. Pipeliner CRM provides a more visual interface with its pipeline feature, allowing users to track sales opportunities through different stages.

2. Ease of use

Pipedrive offers a user-friendly interface with intuitive navigation, making it accessible for teams of all sizes. Pipeliner CRM also emphasizes ease of use, featuring a visually appealing design that simplifies complex sales processes. Both platforms prioritize user experience, ensuring minimal learning curves and efficient onboarding.

3. Contact enrichment

Pipedrive's contact enrichment integrates with tools to automatically populate fields with data from external sources, such as job titles and social media profiles, enhancing contact information accuracy. Pipeliner CRM offers a contact enrichment feature through its Auto Profiling integration, which automatically populates additional data for contacts and accounts. However, the Auto Profiling integration is an add-on and must be activated through the Pipeliner Automation Hub, making it a more selective and optional tool for contact enrichment.

4. Outreach

Pipedrive's email builder supports responsive campaigns like newsletters, while Pipeliner CRM offers basic outreach through mass email features, allowing customization and tracking of metrics. However, Pipeliner's outreach tools are limited compared to dedicated platforms, focusing on sales support rather than advanced campaign management.

5. Automation

Pipedrive automates sales processes by streamlining tasks like data entry and follow-ups. Pipeliner CRM's automation features include workflow tools for task assignments and email follow-ups, with integration options for enhanced functionality, aiming to improve efficiency with potential configuration needs.

6. Integration

Pipedrive provides over 300 integrations, enabling connections with various third-party tools across categories like marketing automation and email platforms, enhancing CRM functionality. Pipeliner CRM integrates with over 50 popular applications, including Google Suite, Microsoft Suite, and various marketing, email, and data synchronization tools, to streamline workflows and enhance productivity.

7. Artificial Intelligence

Pipedrive uses AI through its Sales Assistant for insights and activity optimization, while Pipeliner CRM's Voyager AI Gen offers data-driven sales insights, focusing on recommendations and forecasts to prioritize tasks and opportunities.

Price and plans comparison

Let's take a closer look at the price and plans of both Pipedrive and Pipeliner CRM.

Pipedrive prices

Pipedrive offers two types of plans, both for their CRM product. It comes as either a monthly or an annual subscription basis. Their annual subscription plan is as follows.

• Essential plan: Starts from $24 per user, per month.
• Advanced plan: Starts from $44 per user, per month.
• Power plan: Starts from $79 per user, per month.
• Enterprise plan: Starts from $129 per user, per month.

Pipeliner CRM prices

A few versions of Pipeliner CRM is available at different price points.

• Starter: Starts from $65/seat/month.
• Business: Starts from $85/seat/month.
• Enterprise: Starts from $115/seat/month.
• Unlimited: Starts from $150/seat/month.

Introducing folk CRM: the best alternative to Pipedrive and Pipeliner CRM

Looking for an affordable alternative? We recommend folk. A multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system. folk can support multiple business functions including sales, marketing, and more. You can also use folk as a solopreneur, small to mid-size team, and large enterprise.

Key features

• Contact management: Bring all your contacts into one place seamlessly, from social media platforms such as LinkedIn, Instagram and X to multiple inboxes including Gmail and Outlook.
• Notes and reminders: Attach notes directly to a contact's profile in folk, and access them on the go. And assign reminders so you know exactly when to follow-up.
• Sales pipeline dashboard: Manage your entire sales cycle and leads with a highly customizable sales pipeline dashboard that can be used in Kanban-board view or listicle.
• Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
• Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
• Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
• Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
• Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.

Price and plans

folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Premium: $40 per user, per month.
• Custom: Starts from $80 per user, per month.

Pipedrive vs. Pipeliner CRM: What's the verdict?

It's safe to say both Pipedrive and Pipeliner CRM offer robust features tailored for different business needs. Pipedrive excels in lead management and sales automation, making it ideal for small to medium-sized businesses focused on streamlining sales processes. Meanwhile, Pipeliner CRM provides a more visual and scalable approach, suitable for organizations looking for advanced customization and AI-driven insights. However, for companies seeking a personalized CRM solution, folk stands out with its flexibility and ease of use, offering a compelling alternative to traditional CRM systems. Try folk today, free.