Discover folk - the CRM for people-powered businesses
Choosing the right CRM can significantly impact your business operations and growth. In this article, we compare two prominent CRM platforms: Clay CRM and Nimble. Both are designed to enhance customer engagement and streamline processes, yet they serve different business needs. We'll explore their features, pricing, and advantages to help you decide which suits your organization best. We'll also introduce folk – a popular alternative. Whether you're looking for automation, contact management, or social media integration, this comparison will guide you to the CRM that aligns best with your goals.
What is Clay CRM?
Clay CRM is a customer relationship management tool designed to help users organize and manage contact information and interactions, with a focus on automation and contact enrichment.
Key features of Clay CRM
- Contact management: The platform allows users to organize and manage contacts by consolidating information in one place. Users can add custom fields, notes, and tags to categorize and track interactions with each contact, making it easier to manage customer relationships.
- Automation: Clay CRM includes automation tools that handle repetitive tasks like contact updates and reminders, helping users streamline their communication and workflow processes.
- Search and filtering: The platform provides advanced search and filtering functionality, allowing users to segment their contact database based on various criteria such as engagement history, tags, or custom fields.
- Real-time updates: The platform provides real-time updates for contact records and tasks, ensuring that users have the latest information on their contacts and projects at all times.
What is Nimble?
Nimble CRM is a relationship-focused CRM designed to help businesses manage contacts, track interactions, and streamline communication. Its platform can work from your Outlook or Gmail inbox, social and web.
Key features of Nimble
- Contact management: Nimble consolidates contact details from various sources, including email and social media, into unified profiles, making it easier to track communication.
- Social listening and engagement: The platform integrates with social media channels, enabling users to monitor conversations, engage with leads, and stay updated on contacts' social activity.
- Email tracking: Nimble provides email tracking tools to monitor when emails are opened and links are clicked, helping users gauge engagement with outreach efforts.
- Pipeline management: Users can manage sales pipelines with customizable deal stages, allowing teams to track opportunities and monitor deal progression.
- Task and activity management: Nimble includes task tracking and reminders, helping users stay organized with follow-ups, meetings, and to-do lists associated with contacts or deals.
Clay CRM vs. Nimble: Feature Comparison
Let's break down the key features of two CRM software solutions and take a closer look at their sales automation, email marketing tools, and contact management.
1. Sales pipeline management
Clay CRM does not offer a dedicated pipeline management feature as part of its core functionality. While users can organize contacts and tasks, the platform lacks specific tools for tracking deals or leads through stages in a sales pipeline. Nimble CRM includes a pipeline dashboard for tracking sales opportunities through customizable deal stages, providing a visual overview of where deals stand within the sales process. The dashboard allows users to create and move deals through each stage, set expected close dates, and update deal values.
2. Ease of use
Clay CRM offers an intuitive interface designed for simplicity, making it easy for users to navigate and manage contacts efficiently. Nimble CRM also prioritizes ease of use, providing a user-friendly dashboard that streamlines customer relationship management tasks, allowing users to quickly access and organize essential information.
3. Contact enrichment
Clay CRM's contact enrichment feature automatically gathers additional data from sources like social media and public databases to build more comprehensive contact profiles. Similarly, Nimble CRM’s contact enrichment feature also integrates with social networks, and enables users to view recent social activity, providing additional context for outreach and relationship management.
4. Outreach
Clay CRM does not have a dedicated outreach feature specifically designed for managing customer communication, such as email marketing or mass outreach. However, users can track interactions with contacts and set up tasks or reminders for individual follow-ups. Nimble CRM’s outreach feature enables users to manage individual and group email communications, track engagement, and personalize messaging based on contact profiles. It includes email tracking to monitor opens and clicks, allowing users to gauge the effectiveness of their outreach efforts.
5. Automation
Clay CRM includes automation features that allow users to streamline repetitive tasks, such as updating contact information, sending follow-up reminders, or managing workflow tasks. These automations can be set up to trigger actions based on certain conditions, such as time delays. Nimble CRM's automation features are basic, used mostly to streamline tasks like data enrichment and follow-up reminders, helping users keep track of interactions and due dates without extensive manual input.
6. Integration
Clay CRM supports integrations with various third-party tools, allowing users to connect external applications for enhanced functionality. Nimble connects with productivity tools like Mailchimp, QuickBooks, and Zapier, enabling users to automate data flow and enhance functionality through third-party applications.
7. Artificial Intelligence
Clay CRM does not currently offer dedicated AI integration. Nimble CRM incorporates AI-powered sales intelligence to enhance prospecting and lead enrichment. Using AI, Nimble gathers detailed information from multiple sources to create enriched contact profiles, helping users gain insights into leads and prospects.
Price and plans comparison
Let's take a closer look at the price and plans of both Clay CRM and Nimble.
Clay CRM prices
Clay has a free plan for personal use, for up to 1,000 contacts. After that premium plans are as follows on an annual subscription.
- Pro: $10 per user, per month.
- Team: $40 per user, per month.
- Enterprise: Undisclosed.
Nimble prices
Nimble provides both a monthly and annual subscription plan. With only one tier for each subscription type.
- Annual: $24.90/user/month.
- Monthly: $29.90/user/month.
Introducing folk CRM: the best alternative to Clay CRM and Nimble
Looking for an affordable alternative? We recommend folk. There is a reason why folk is a multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system.
Key features
- Contact management: Bring all your contacts into one place seamlessly, from social media platforms such as LinkedIn, Instagram and X to multiple inboxes including Gmail and Outlook.
- Sales pipeline dashboard: Manage your entire sales cycle and leads with a highly customizable sales pipeline dashboard that can be used in Kanban-board view or listicle.
- Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
- Notes and reminders: Attach notes directly to a contact's profile in folk, and access them on the go. And assign reminders so you know exactly when to follow-up.
- Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk’s Google Chrome extension.
- Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
- Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
- Email sequences: Send email sequences with reminders if your leads don’t reply to your first emails. It includes an AI integration allowing you to personalize email at scale.
Price and plans
folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.
- Standard: $20 per user, per month.
- Premium: $40 per user, per month.
- Custom: Starts from $80 per user, per month.
Clay CRM vs. Nimble: What's the verdict?
Both Clay CRM and Nimble offer strong features for managing customer relationships, with Clay focusing on automation and contact enrichment, and Nimble excelling in social media integration and engagement. However, for companies seeking a more personalized approach to relationship management, folk provides a flexible alternative to these traditional CRM options, blending ease of use with customization. Try folk today, free.
Discover folk - the CRM for people-powered businesses