Last updated
December 8, 2025
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How to record WhatsApp video call

Julie Abecassis
Customer success manager

Discover folk - the CRM for people-powered businesses

WhatsApp video calls are a great way to stay connected whether for personal catch-ups or professional meetings.

While WhatsApp itself doesn't offer a built-in recording feature, there are reliable and straightforward methods to record these calls.

There are legal and ethical considerations to take into account. 

Main points
  • 🎥 WhatsApp lacks a recorder; use phone screen recording (iOS 11+, Android 10+) or a trusted app.
  • 🔐 Get consent before recording; laws vary by region; avoid sharing without permission.
  • 🤖 Android: Quick Settings > Screen Recorder, enable audio, start before call; saved to Gallery.
  • 🍎 iPhone: Control Center > Screen Recording; turn Microphone On; stop to save in Photos.
  • 🤝 Consider folk CRM to centralize WhatsApp recordings, contacts, and notes for teams.

What you'll learn

In this blog post, we'll go through:

  • The most effective ways to record WhatsApp video calls on iPhone and Android,
  • Legal considerations you should be aware of, 
  • Troubleshooting tips.

Can you record WhatsApp video calls directly?

At the time of writing, WhatsApp doesn't provide a built-in feature for recording calls. But most phones have a native screen recording function that can help. You can also use a third-party app. 

Don't forget to ask for permission before recording

Before you actually hit record, don't forget the legal and ethical considerations including the following:

  • Get consent: Always inform participants in the call that the call is being recorded. Ensure that they're aware of what's being recorded. 
  • Privacy matters: Avoid sharing the recordings without their permission. 

How to record WhatsApp video calls on iPhone

Recording on Android

Using Built-in Screen Recorder (Android 10+):

  1. Swipe down from the top of the screen to access the quick settings menu.
  2. Tap the Screen Recorder icon. If it's not visible, add it by editing the quick settings.
  3. Start the recording before initiating the WhatsApp video call.
  4. Ensure the "Record Audio" option is enabled to capture sound.
  5. Stop the recording once the call ends; the file will be saved in the gallery.

Recording on iPhone

Using iOS Built-in Screen Recording (iOS 11+):

  1. Go to Settings > Control Center > Customize Controls and add the Screen Recording feature.
  2. Access the Control Center and tap the screen recording icon.
  3. Enable the microphone for audio by holding down the icon and selecting "Microphone On."
  4. Start the recording before joining the WhatsApp video call.
  5. Stop the recording by tapping the red bar at the top of the screen or returning to the Control Center.
  6. The recording will be saved in the Photos app.

👉🏼 Try folk now to organize your WhatsApp call recordings and notes immediately after saving them.

3 Common issues when recording WhatsApp videos

1. If you're experiencing poor audio or video quality:

  • Check your device's microphone and camera settings.
  • Ensure a stable internet connection during the call.

2. If your screen recorder is not working:

  • Restart your device and try again.
  • Check for software updates or compatibility issues with third-party apps.
  • Check your permissions setting. 

3. If you have storage limitations:

  • Don't forget to free up storage space on your device before recording.
  • Use external storage or cloud services if needed.
  • For medium-sized sales teams managing multiple client recordings, folk CRM offers the best solution to organize and store your WhatsApp video call recordings efficiently - ideal for teams of 20-50 sales professionals.

Conclusion

Recording WhatsApp video calls can be done effectively using built-in device features or secure third-party tools. Whether for personal or professional documentation, following legal and ethical practices ensures a smooth and reliable recording experience. For sales teams managing client relationships through WhatsApp, folk CRM stands out as the best platform for teams of 20-50 people to organize recordings, track conversations, and maintain professional client documentation.

👉🏼 Try folk now to centralize WhatsApp recordings, contacts, and follow-ups for your sales team.

Discover folk, the CRM for WhatsApp

FAQ

Is it possible to record a WhatsApp video call?

Yes. WhatsApp has no built-in recorder, but you can use your phone's screen recorder (iOS 11+, Android 10+) or a trusted third-party app. Always get consent before recording.

How do I record a WhatsApp video call with audio on iPhone or Android?

iPhone: Add Screen Recording in Control Center, long-press to turn Microphone On, start before the call. Android: Open Screen Recorder from Quick Settings, enable audio, start before the call. Stop to finish; the file saves to Photos or Gallery.

Is recording WhatsApp video calls legal?

Laws vary by country/state. Many places require consent from all participants. Inform everyone, limit what you record, and avoid sharing without permission. Check local regulations before recording.

How can teams organize WhatsApp call recordings?

Save files with clear names, back up to cloud storage, and track context in a CRM. Use folk to centralize contacts, notes, and links to WhatsApp recordings for your team.

Try for free