Discover folk - the CRM for people-powered businesses
WhatsApp video calls are a great way to stay connected whether for personal catch-ups or professional meetings.
While WhatsApp itself doesn't offer a built-in recording feature, there are reliable and straightforward methods to record these calls. There are legal and ethical considerations to take into account.
Discover best Whatsapp CRMs in 2026
What you'll learn
✔️ The most effective ways to record WhatsApp video calls on iPhone and Android,
✔️ Legal considerations you should be aware of,
✔️ Troubleshooting tips.
Can you record WhatsApp video calls directly?
At the time of writing, WhatsApp doesn't provide a built-in feature for recording calls. But most phones have a native screen recording function that can help. You can also use a third-party app.
Ask for permission before recording
Before you actually hit record, don't forget the legal and ethical considerations including the following:
- Get consent: Always inform participants in the call that the call is being recorded. Ensure that they're aware of what's being recorded.
- Privacy matters: Avoid sharing the recordings without their permission.
How to record WhatsApp video calls in 2026 ?
Recording on Android
Using Built-in Screen Recorder (Android 10+):
- Swipe down from the top of the screen to access the quick settings menu.
- Tap the Screen Recorder icon. If it's not visible, add it by editing the quick settings.
- Start the recording before initiating the WhatsApp video call.
- Ensure the "Record Audio" option is enabled to capture sound.
- Stop the recording once the call ends; the file will be saved in the gallery.
Recording on iPhone
Using iOS Built-in Screen Recording (iOS 11+):
- Go to Settings > Control Center > Customize Controls and add the Screen Recording feature.
- Access the Control Center and tap the screen recording icon.
- Enable the microphone for audio by holding down the icon and selecting "Microphone On."
- Start the recording before joining the WhatsApp video call.
- Stop the recording by tapping the red bar at the top of the screen or returning to the Control Center.
- The recording will be saved in the Photos app.
👉🏼 Try folk now to organize your WhatsApp call recordings and notes immediately after saving them.
Can you automatically record WhatsApp video calls with audio?
Starting a screen recorder before a call is a manual method. It does not automatically record every incoming or outgoing WhatsApp video call.
1. Automatic recording does not guarantee audio
A recorder may capture the video without saving both participants’ voices. Turning on microphone or device audio does not guarantee a complete recording.
2. Check compatibility before choosing a recorder
Confirm that the tool supports:
- WhatsApp video calls, rather than only voice or regular phone calls.
- Automatic recording when a call starts.
- Both participants’ voices in the saved video.
- Your phone and operating system version.
3. Test before recording an important call
Run a short test with the other participant’s permission. Play back the file and check the picture and both voices. If either voice is missing, do not rely on that setup for a complete recording.
Which WhatsApp video call recorder should you use?
For a video file, consider desktop recording tools such as OBS Studio, Bandicam, or Camtasia. For keeping customer conversations organized after the call, folk helps connect notes and follow-ups to the right contact.
1. folk: keep call outcomes connected to your contacts
A recording preserves the conversation. folk helps your team keep track of what happens next.
After a WhatsApp video call, use the folk mobile app to dictate a recap. folk transcribes your voice note and saves the reviewed text on the contact’s profile, making decisions and next steps accessible to your team.
folk also offers phone call recording from its mobile app, with transcripts and summaries attached to contacts. This is a separate workflow from capturing a WhatsApp video call.
✅ Best for: sales teams that need customer context and clear follow-ups after calls.
2. OBS Studio: flexible desktop recording
OBS Studio lets you configure screen capture and audio sources separately. On supported Windows versions, application audio capture can isolate the sound from the app you want to record.
For a WhatsApp desktop call, configure the call window, incoming audio, and your microphone. Make a short test recording to check that both voices are audible.
✅ Best for: users who want control over their recording setup.
3. Bandicam: WhatsApp call recording on Windows
Bandicam provides a guide specifically for recording WhatsApp voice and video calls on a PC. Its screen recording tools can capture the call window, with computer audio and microphone input configured for the conversation.
Check your audio settings before recording, then play back a sample to confirm that the video includes both participants’ voices.
✅ Best for: Windows users looking for a documented WhatsApp recording workflow.
4. Camtasia: recording and editing in one workflow
Camtasia captures your screen, microphone, and system audio, with separate tracks available for editing. This makes it worth considering when you need to trim a recording or adjust sound levels afterward.
Use the desktop recorder and test it with your WhatsApp call setup before relying on it.
✅ Best for: users who need to edit the video after recording.
WhatsApp Video Call Recording Problems and Fixes
A saved video does not always mean the full call was captured. Find your issue below and check the recording setup before trying again.
Why does my WhatsApp video call recording have no sound?
Screen capture and call audio capture are separate functions. A recorder can save the picture while failing to capture one or both voices.
On a phone, turning on Microphone or Record audio does not guarantee access to WhatsApp call audio. A silent file may reflect a device or app restriction rather than a setting you missed.
On desktop, check these two inputs:
- Microphone: captures your voice.
- System or application audio: captures the other participant’s voice.
Test before recording an important call. With the other participant’s permission, record a short conversation and play it back. Confirm that the picture and both voices are present before continuing.
Conclusion
Recording WhatsApp video calls can be done effectively using built-in device features or secure third-party tools. Whether for personal or professional documentation, following legal and ethical practices ensures a smooth and reliable recording experience. For sales teams managing client relationships through WhatsApp, folk CRM stands out as the best platform for teams of 20-50 people to organize recordings, track conversations, and maintain professional client documentation.
👉🏼 Try folk now to centralize WhatsApp recordings, contacts, and follow-ups for your sales team.
FAQ
Is it possible to record a WhatsApp video call?
Yes. WhatsApp has no built-in recorder, but you can use your phone's screen recorder (iOS 11+, Android 10+) or a trusted third-party app. Always get consent before recording.
How do I record a WhatsApp video call with audio on iPhone or Android?
iPhone: Add Screen Recording in Control Center, long-press to turn Microphone On, start before the call. Android: Open Screen Recorder from Quick Settings, enable audio, start before the call. Stop to finish; the file saves to Photos or Gallery.
Is recording WhatsApp video calls legal?
Laws vary by country/state. Many places require consent from all participants. Inform everyone, limit what you record, and avoid sharing without permission. Check local regulations before recording.
How can teams organize WhatsApp call recordings?
Save files with clear names, back up to cloud storage, and track context in a CRM. Use folk to centralize contacts, notes, and links to WhatsApp recordings for your team.
Discover folk CRM
Like the sales assistant your team never had